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FREQUENTLY ASKED QUESTIONS

About the Concussion Fix Program

  • The Concussion Fix is a step-by-step, evidence-based recovery program designed to help members understand and address the root causes of persistent concussion symptoms (PCS) rather than just managing symptoms. It includes educational videos, a supportive community, access to instructors, and weekly live classes.

  • Unlike traditional care which often chases symptoms (e.g., prescribing migraine meds for headaches), Concussion Fix helps you to identify and address the five root drivers of PCS:

    Autonomic dysregulation

    Inflammation/gut/hormones

    Visual/vestibular dysfunction

    Neck issues

    Mental health/mood issues

    Addressing these in the right order is key, which most healthcare systems miss.

  • The course is led by concussion-focused healthcare professionals:

    Dr. Cameron Marshall (chiropractor and concussion researcher)

    Dr. Paul Hrkal (naturopathic doctor specializing in brain health)

    Melinda Krijnen-Hill (registered psychotherapist)

  • It's much more than videos. You'll have:

    Access to instructors via messaging

    Live weekly group calls (e.g., Q&A, Tai Chi, yoga, art therapy)

    Peer support inside a thriving community of thousands

  • No. This is not a healthcare delivery program. It is an educational program that teaches members how they can address the underlying dysfunctions that keep symptoms around.
    The instructors, although healthcare professionals themselves, do not become YOUR healthcare providers and joining does not constitute entering a doctor patient relationship with any of the instructors.

Program Structure & How It Works

  • No. You can press play and listen with your eyes closed. Gradual exposure is actually part of the recovery plan for screen intolerance​.  As you implement the strategies within the program, your screen tolerance will likely naturally improve!

  • No. Skipping to rehab (e.g., neck or vestibular therapy) before addressing foundational issues often fails. Order matters because each step builds on the one before it​.

  • You can message the instructors directly and attend live weekly Q&As where all instructors are present to answer your questions and help. Peer support through discussion boards and groups is also a big part of the program.

    Please note however that because the instructors are not your healthcare providers, they cannot answer specific clinical questions, analyze your test results, or provide you specific recommendations about dosing or treatment plans

Health & Medical Concerns

  • This program is for people who have a diagnosed concussion and are still feeling the effects from that.

    That being said, Persistent concussion-like symptoms can be due to many non-concussion injuries and ailments. For example, many of the same treatment principles apply whether it was a head injury, whiplash, long-COVID, burnout, etc.  If you are experiencing concussion-like symptoms there’s a good chance that you are experiencing the same dysfunctions as those with PCS. 

    We always encourage people to consult with their healthcare provider to make sure that you rule out other medical conditions prior to joining.

  • Mild symptom flares are expected and necessary for adaptation and recovery. You’ll be guided on how to stay within a "window of tolerance" to avoid setbacks​.
    You will also want to consult with your healthcare team throughout your recovery journey.

  • If you have significant comorbidities, it's strongly advised to work with a personal healthcare provider in addition to the program. Concussion Fix is not a substitute for individualized medical advice.

Timing & Expectations

  • Average symptom reduction: 50% within 3 weeks

    Average full recovery: 3 to 6 month

    Everyone's journey is different, and some take longer or recover faster.

  • No—it's never too late. The longer it's been, the more patient and consistent you’ll need to be. But the process still works because it helps you to discover and address the chronic dysfunctions that cause symptoms to persist.  When you fix the dysfunctions, you fix the symptoms.  So the process is still the same no matter how long it’s been - but the longer you’ve been dealing with symptoms, the more engrained these dysfunctions become.  So it can take longer.

  • Yes. In fact, going too fast is discouraged. You're coached to build foundational habits before moving forward. 15 minutes per day would be our recommendation to start!

Cost, Access & Gaurantee

  • The initial cost to join is $299 USD which gets you access to the program and your first month.  After that it’s $49.99 USD per month for as long as you wish to maintain access.  You can cancel at any time.

  • Yes!  We offer a full 14-day money-back guarantee.  If you join and don’t find it to be the right fit for you, simply email nikki@concussiondoc.io and request a full refund. The only stipulation is that you must not have completed more than 30% of the program.

  • Yes! Many members go through the program with a partner or loved one, and caregiver involvement is encouraged. Members have also gone through the program with help of their rehabilitation provider, physiotherapist, chiropractor or mental health professional, as it is helpful for you.

Miscellaneous

  • Many members come in after trying every specialist and treatment under the sun. This program offers a complete map rather than a siloed approach, which is why it often helps people to succeed even after multiple approaches have not.  You’ll likely find that this is a much different approach than anything you have previously tried.

  • As it’s a self-guided digital health education program (not 1 to 1 patient care), it may not be covered under standard insurance plans. However, some health spending accounts (HSA/FSAs) might allow reimbursement.

  • If you are ready to start the program now, you can try it risk free for 14-days with our money-back guarantee - simply click here to sign up today!

  • Yes, children and teens with PCS can benefit from the program; however, parental support is essential. For younger children, we recommend that parents go through the program themselves and assist their child in implementing the strategies. For teenagers, it becomes more of a collaborative effort. Parents and teens can complete the program together, allowing parents to provide guidance and support while helping their teen stay engaged. Additionally, some modules focus on nutrition and lifestyle changes—topics that often require involvement from the person responsible for grocery shopping and meal preparation. Parental participation ensures the entire household is aligned with the recovery approach, which is key to success.

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